IP-telephony is an incredibly effective method to reduce landline call bills. You can easily set up and configure VoIP connections.  Continue reading
In order to protect their employees from threats, insults and other interventions, companies and organisations often resort to using call recording services. Many businesses openly record telephone conversations, warning subscribers about this...  Continue reading
Phone calls are great. They convert thousands of leads into hundreds of customers. They are so powerful that even social media with their targeted ads or CRM driven emails weren’t able to overshadow a simple call. The only question is how to find o...  Continue reading
Are your leaders creating a barrier to positive engagement? If your leadership team are lacking an effective communication strategy in the workplace, then your employees will be feeling disengaged and frustrated. Define your communications strategy...  Continue reading
Are you wasting time on conference calls? What could you do to run better, more efficient virtual team meetings? Any meeting organiser can slip into bad habits, especially when it comes to regularly-scheduled conference calls. If you want to do...  Continue reading
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