IMPORTANT NOTIFICATION
Since 30.04.2022 Dzinga stops product support. Service will not be available further. For existing Dzinga customers we offer to migrate your services to Apifonica.com. Our team will continue serve you on a new platform. Please contact our support for further steps. For new customers we offer to register account on Apifonica.com. Read this article for more information about Dzinga shutdown
Close more business with 50+ call processing features designed for sales teams.
Cloud PBX by Dzinga enables your salespeople to handle more calls, work from anywhere, and receive the coaching they need to close more deals. Set up in 30 minutes, zero tech knowledge required.
Missed inbound calls means lost business opportunities. Cloud PBX by Dzinga ensures every call reaches the right ears quickly. Use our simple visual call flow builder to optimally distribute calls between agents depending on who’s calling, when, and why. Enable your team to handle calls on the go with Dzinga’s mobile and desktop apps. Prevent lost calls in and out of the office and get more opportunities to engage with prospects.
People are 4 times more likely to answer a call from an unknown caller if the call originates from a local number. Cloud PBX by Dzinga lets you call every prospect from a number that matches their home area code. Instantly acquire local phone numbers in 26 countries and choose the best fit to call the prospect. Get more calls answered and returned, expand into new regions without leaving the office, and watch the impact it makes to the number of closed deals.
Your call history is a valuable source of business-critical data. Leverage call stats and reports to evaluate agents’ productivity and identify the top performers and under-achievers. Pull detailed statistics on the calls your agents placed, received, or missed. Record and listen to calls to identify coaching points and train the team through their real conversations. With Dzinga, all your team’s conversations get logged automatically, no oversight needed.
Automatically send inbound calls to the optimal destination depending on who's calling, when, and why.
Create multi-level voice menus with custom prompts to handle initial requests and guide callers to the right person. Reach out to customers with pre-recorded voice messages for notifications, surveys, and more.
Gain valuable insights from your sales conversations. Listen to conversation records to identify the best performing agents and their negotiation tactics.
Receive incoming calls on multiple numbers or devices whether ringing all at once, or in sequence.
Route inbound calls to a group of employees; the call may ring on all extensions in the group at once or in a particular order.
Handle dozens of conversations simultaneously with landline, mobile, and toll-free numbers in area codes of you choice.
Talk business on the go with the Dzinga softphone app for Android, iOS, Windows, and Mac OS.
Control all your sales-critical calls. View all the calls your staff have made, received, or missed and analyze your agents’ workload and performance.
With Dzinga, you can forget switching between multiple communication apps. All your business conversations are beautifully organized and put together in one place. Control, measure, and manage your sales-critical communications A to Z and enjoy better sales results.
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