Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface.
Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface.
The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities.
Dzinga's unified messaging interface allows chats with customers on SMS and popular mobile messaging services, engagement with the brand community in group chats, and running mobile marketing campaigns.
Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity. By attracting more opportunities, widgets drive a 30 to 60% increase in online sales.
Companies across the EU entrust Dzinga with their sales-critical communications
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