Web widgets are small graphic elements displayed on your website that compel visitors to engage in a live dialogue with your agents "here and now" via phone or chat.
In a live conversation you have a much better chance at closing a sale. Widgets are proven to increase online sales by 30-60% and only take 15 minutes to set up.
Web widgets capture the attention, keep visitors on the page, and encourage them to engage in a live conversation with your agents "here and now" via phone or online chat.
Some of your visitors are okay to call you, while others would prefer texting. By offering a range of contact options, you naturally engage more visitors in a dialogue.
With Dzinga's instant call-back technology, a visitor will receive a call from your agent a maximum of 21 seconds after submitting a request on the website.
Provide real-time help and advice through a quick chat on your website. Handle chat conversations in a single interface with your SMS and social messenger dialogues.
Immediately react to "call me now" requests from your website. Once a request is submitted, the widget automatically calls both your agent and the visitor and connects them for a telephone conversation.
Let visitors schedule a call for later if they try to reach you during non-business hours. A widget will automatically arrange a call at the scheduled time.
Leverage widgets to engage visitors who browse your website on mobile devices, even if you don't have a dedicated mobile version of the site.
Choose how widgets should react to a specific visitor's behaviour, like an intention to leave the page, time spent on the site, or inactivity.
Customize widget design to match your brand identity. Set custom color schemes and background, add logos and animation effects - all through a simple visual editor.
Choose specific geographical locations for your widgets to display. People who browse your website from non-target locations won't be prompted to contact you.
Set up custom texts to display when visitors interact with the widgets, or use our pre-set texts to save time.
You may invest in online ads, SEO efforts, content marketing and other paid channels to bring people to your website. But only a fraction of site visitors proceed to the next stages like quote request or purchase. Widgets help increase these numbers 2 to 3-fold by prompting visitors to contact you immediately if they have questions or doubts. Live advice from your agents simplifies the decision-making process for site visitors and helps convince them that they are making the right choice.
Widgets prompt visitors to engage in a live conversation with your agents. Each conversation is a sales opportunity. The more conversation requests you receive, the more you sell. It's that simple. Offering a number of contact options helps to further increase the number of requests. Online chat caters to people who prefer texting over calling, while 21-sec call-back launches a phone call. By respecting personal communication preferences, you naturally engage more people in a dialogue.
Dzinga helps companies receive more sales opportunities and close more deals with better customer communication
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